Yuru-mate Privacy Policy

　Folka Inc. (hereinafter referred to as the “Company”) has established the following privacy policy (hereinafter referred to as “this policy”) regarding the handling of personal information of users of our services (including both users and teachers of Yuru-mate, hereinafter referred to as “users”) that we obtain in the course of providing our smartphone application “Yuru-mate” and other services (hereinafter collectively referred to as the “our services”).
　The definitions of terms used herein are in accordance with the Act on the Protection of Personal Information and related laws and regulations.

1 Compliance with Related Laws, Guidelines, etc.
　We will comply with the Personal Information Protection Law, other related laws and regulations, guidelines, etc. established by the Personal Information Protection Committee, and this policy, and will handle personal information in a lawful and appropriate manner.

2 Acquisition of Personal Information
We acquire personal information of Users as follows:
(1) Information Provided by Users (“User-provided Information”): We acquire the following information related to Users (including information about contacts in the case of corporate entities):
– Primary Account Information: User’s name, date of birth, gender, email address
– Data recorded by Users in this app, such as physical sensations, emotions, actions, diaries, etc.
– Other information specified by us
(2) Information Collected by Us When Using the App:
– Device Information: When Users use this app on a device or mobile device, we may collect device information (such as identifiable ID information) used by Users for the maintenance and improvement of the app or for the prevention of fraudulent activities.
– Log Information, Activity History, and App Usage Information: For the maintenance and improvement of the app or for the prevention of fraudulent activities, we may collect IP addresses automatically generated and stored upon using the app, request dates and times from Users, information on operation history within the app, and information on Users’ app usage conditions.
(3) In acquiring User information, we will do so appropriately without resorting to falsehood or other wrongful means. Furthermore, if we acquire User information through means other than the use of this app, we will notify or announce the purpose of use in advance.

3 Purpose of Use of Personal Information
　We will use the personal information we acquire within the scope of the following purposes of use or within the scope of the purposes of use that are clear from the circumstances of acquisition, and will not use it for any other purposes, except with the consent of the person in question or as permitted by law.
(1) To register for our services and for identification purposes
(2) To provide our services, to support users on our services, and to provide after-sales services
(3) To notify users of matters necessary for the operation of our services
(4) To distribute information regarding our services and other Company business by e-mail, etc.
(5) To respond to inquiries from users
(6) To analyze the user’s browsing history, content purchase history, and other information in order to conduct marketing activities in accordance with the user’s interests and preferences
(7) To conduct campaigns and prize competitions
(8) To analyze and analyze information necessary to improve services and develop new services
(9) For billing, refunds, payments, etc. for service usage and related paperwork
(10) To respond to acts that violate the Terms of Service or other rules set forth by the Company, and to investigate, detect, and prevent other abusive use of the service
(11) To provide personal data to third parties as specified in this Policy
(12) To notify you of changes to this Policy or our Terms of Service.

4 Provision of Personal Data to Third Parties
　We will not provide users’ personal data to third parties, except with the prior consent of the user, when permitted by law, or when the provision of personal data is necessary for the use of our services between users (e.g., between instructors and users of “Yuru-mate”).

5 Outsourcing of Personal Data
　In order to facilitate our business and provide better services to users, we may entrust the handling of users’ personal data to a subcontractor to the extent necessary to achieve our purposes of use.

6 Management of Personal Data
(1) Ensuring Accuracy of Data Contents
　We will maintain the accuracy and up-to-date content of users’ personal data to the extent necessary to achieve the purpose of use, and will delete such personal data when it is no longer needed.
(2) Safety Control Measures
　The Company shall take necessary and appropriate measures to prevent leakage, loss, or damage of Users’ personal data and for other security management.
(3) Supervision of Employees
　When having employees handle Users’ personal data, MUTOH HOLDINGS will ensure that they are familiarized with the proper handling of personal information, provide them with appropriate training, and supervise them as necessary and appropriate.
(4) Supervision of contractors
　When entrusting the handling of users’ personal data to a subcontractor, we will select a subcontractor that has appropriate security control measures in place, and conduct necessary and appropriate supervision of the subcontractor.

7 Reception of Retained Personal Data, etc.
(1) When a user requests disclosure of retained personal data or records provided to a third party or notification of the purpose of use of retained personal data in accordance with the provisions of the Personal Information Protection Law, we will disclose or notify the user without delay after confirming that the request is made by the user himself/herself. However, this shall not apply in cases where the Company is under no obligation to disclose or notify the user in accordance with the Personal Information Protection Law or other laws and regulations.
(2) If the Company is requested by a User to correct, add to, or delete (hereinafter referred to as “correct, etc.”) the content of retained personal data in accordance with the provisions of the Personal Information Protection Law, on the grounds that the content of such retained personal data is not true, the Company shall correct, add to, or delete such retained personal data without delay. When the Company receives a request for correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) of retained personal data from a User, the Company will conduct the necessary investigation without delay after confirming that the request is made by the User himself/herself, and make the correction, etc. based on the results of the investigation. However, this shall not apply in cases where the Company is under no obligation to make such corrections, etc. under the Personal Information Protection Law or other laws and regulations.
(3) When a user requests the Company to cease use, erase, or cease provision to a third party (hereinafter referred to as “Cessation of Use, etc.”) of retained personal data, the Company will do so without delay after confirming that the request is made by the user. However, this shall not apply in cases where the Company is not obligated to suspend the use of personal information under the Personal Information Protection Law or other laws and regulations.
(4) If you wish to make a request as described in the preceding three paragraphs, please send your request to the contact listed in “9 Contact for Inquiries and Complaints”.

8 Contact for Inquiries and Complaints
Personal Information Protection Section, Folka K.K.
10F Akihabara STN Front, 2-18-1, Kandasakumacho, Chiyoda-ku, Tokyo, 101-0025, Japan
Please contact us using our inquiry form.
Depending on the content of your inquiry, it may take some time for us to reply. We apologize for any inconvenience this may cause.
In principle, we will reply during our business hours.
We do not respond on Saturdays, Sundays, national holidays, and our company holidays.

9 Revision of Privacy Policy
We may review the contents of this Privacy Policy from time to time and make changes as necessary. In such cases, the revised Privacy Policy will be applied from the date of publication of the revised version.

Folka Inc.
President: Atsushi Yoshida
Established on September 23, 2023
Revised on April 1, 2024